Verification Process
Authentication is at the heart of what we do. Our multi-step verification process ensures that every item bought and sold on X Shoes is 100% authentic and exactly as described.
Expert Authenticators
Our team is made up of highly trained experts who inspect details down to the millimeter. From the stitching on a sneaker to the serial numbers on electronics, our authenticators know exactly what to look for.
Comprehensive Checks
We don't just check the item itself. We inspect the packaging, accessories, labels, and even the smell of the product to ensure everything matches manufacturer specifications.
Condition Standards
Every item must be deadstock (brand new, unworn, and exactly as it came from the manufacturer) to pass our strict condition standards.
Machine Learning
We use advanced machine learning and AI technology to assist our human experts. By comparing items against thousands of data points, we eliminate human error.